Fashion

The following feedback is from Andy Taylor, Fulfilment and Operations Manager at Snag Tights:

“Working with OSE has been invaluable for our business, especially during the tumult of Brexit and having to manage stock movements between the UK and the EU. Their experience, dedication and customer service is second to none. We wouldn’t work with anyone else.”

Delivery

The feedback below was provided by one of our pallet delivery customers, Steve Rush:

“Your driver called to let me know he was on his way and arrived at a really poor time for me personally as I had to take my children to school. When I explained that I was struggling for time and was unable to lift the heavy pallet from the van as I’d recently injured my back, I expected him to close the van and ask me to rearrange delivery.
 
Rather than heading off, Jamie (the driver) very kindly offered to strip the pallet down, unload it onto my drive carefully, and waited patiently until I returned from school 15 mins later. I’d like to thank Jamie for his extremely friendly and helpful attitude and honest, flexible approach – an outstanding example of excellent customer service!”

 

 

 

Community

The following testimonial was provided by Phil King, Head of Commercial at the Foundation of Light, shortly before the cycle challenge was due to take place:

“The generous contribution from OSE will make a huge difference to our fundraising efforts, which in turn will make a huge impact on the lives of young people in the region. It is only through the ongoing support of community-minded businesses like OSE that we can offer young people and families the opportunities to improve their lives. OSE has proven to be incredibly helpful and knowledgeable, and we are pleased to be able to work alongside them to raise much-needed funds for the Foundation of Light.”

Manufacturing

Provided by Gordon Seery, Operations Manager at OSE European:

“Our work with Integrated Electrical Solutions has once again shown our flexible approach to caring for our customers’ needs. Through ongoing analysis and strategy development, we have overcome the challenges encountered to develop a highly effective logistics solution unique to the customer. We look forward to continuing to work with Integrated Electrical Solutions during this exciting period for their growth and expansion.”

Exhibitions and Project

Provided by Northumbria University.

“We have relied on OSE’s logistics expertise for a number of years now for the transportation of the students’ projects to the Graduate Fashion Week in London. Their ability to be in exactly the right place at exactly the right time is exceptional and their professional approach to delivering the fragile items is first-class. I know that I can go to OSE with a logistics requirement, no matter how complex, and they will find a way to deliver.”

Automotive

Provided by Michael Davison, Manufacturing Manager:

“We supply major automotive companies across Europe and have used a number of transport companies over the years. OSE have been the only company who never say ‘no’. We regularly have “instances both locally and internationally where we needed to dispatch an urgent shipment, sometimes making the call in the middle of the night and OSE have always pulled out the stops for us.”

Pharmaceuticals

Provided by a Customer Service Manager at Aesica:

“We have worked with OSE for over five years and have been delighted with their reliable and friendly service. Many of our consignments can be sensitive and fragile, which OSE handle perfectly.”

Transport

Provided by Nippon Express.

“We can’t fault OSE for the way they have handled this contract. Their proficient but friendly communications have been top-notch, and we have no complaints at all regarding the transport. We spoke to a number of logistics providers regarding this contract but none showed as much passion and knowledge as OSE.”